Forms & Handouts

Updating Emails, Phone, Directory Preferences

Inside the Family Portal, parents can access the following to make changes:

  • Family demographic information, including student, parent, and emergency contact information. It is critical for this information to be up-to-date at all times, so TKA can contact you with important information and reach you in case of emergency. Click on School-->Web Forms-->Family Demographic Form
  • TKA directory preferences. Click on School-->Web Forms-->Family Demographic Form --> Parent Form & Directory Preferences. By default, this information is currently visible:
    • Student: Name, Parent Name(s), Grade Level
    • Parent : Name, Primary Email
  • Need Help? Email


  • Report Absence: *Please do not expect a response to attendance email.
  • Parent Questions or Concerns:*Parents will receive a response to SAO email in a timely manner.

Help with Technology

  • Issue with FACTS or Google Suite: Email 
  • Issue accessing a class link: Reach out to the specific teacher.
  • Note: TKA's IT department is not able to provide support with any issues related to your home network or personal devices.