Forms & Handouts

Accessing FACTS Portal, Updating Emails & Contact Information

Inside the Family Portal, parents can access the following to make changes:

  • Instructions for Setting up FACTS Portal
  • Family demographic information, including student, parent, and emergency contact information. It is critical for this information to be up-to-date at all times, so TKA can contact you with important information and reach you in case of emergency. Click on School-->Web Forms-->Family Demographic Form-->Custodial Parent--> Parent Form & Directory Preferences->Select the SAVE button when finished.  If you have any problems, email with your changes.
  • Need Help Logging into FACTS Portal? Email


  • Report Absence: *Please do not expect a response to attendance email.
  • Parent Questions or Concerns:*Parents will receive a response to SAO email in a timely manner.

Help with Technology

  • Issue with FACTS or Google Suite: Email 
  • Issue accessing a class link: Reach out to the specific teacher.
  • Note: TKA's IT department is not able to provide support with any issues related to your home network or personal devices.